Privacy Policy

Effective Date: 1/1/25

This Privacy Policy explains how Chattanooga Family Dentistry, owned by Legacy Dental Group (“we,” “us,” or “our”), collects, uses, and protects your information when you visit www.chattanoogadentist.com (the “Site”) or use our services.

Information We Collect

Information You Provide Directly:

  • Name, email, phone number

  • Appointment requests or inquiries

  • Insurance or payment information (if submitted)

  • Other information you choose to share

Information We Collect Automatically:

  • IP address and device information

  • Pages viewed and links clicked

  • Cookies and similar technologies

How We Use Your Information

We may use your information to:

  • Schedule appointments and respond to inquiries

  • Provide dental care and related services

  • Send appointment reminders and practice updates

  • Send marketing communications via email, SMS/text, or phone calls (with your consent)

  • Improve the Site and our services

  • Comply with legal obligations

Marketing Communications:
SMS Communications and Consent

By providing your mobile phone number through our website, forms, or other communication channels, you expressly consent to receive text messages from Chattanooga Family Dentistry. These messages may include appointment reminders, service updates, marketing communications, promotional offers, and other information related to our products and services.

Message frequency may vary. Standard message and data rates may apply based on your mobile carrier's plan.

You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us. For assistance, reply HELP or contact us directly.

Your consent to receive text messages is not a condition of purchase. We do not sell, rent, or share your mobile phone number or SMS consent information with third parties or affiliates for their marketing purposes.

We may use trusted service providers to facilitate the delivery of text messages on our behalf. These providers are contractually obligated to protect your information and use it only for the purpose of providing SMS services.

By opting into SMS communications, you acknowledge that you have read and agree to this Privacy Policy and our Terms of Service. By providing your phone number and email, you consent to receive marketing messages (including autodialed calls and texts). Consent is not a condition of receiving treatment.

Message/data rates may apply.

Opt-out instructions:

  • SMS: Reply “STOP.”

  • Email: Click the “unsubscribe” link.

  • Calls: Inform the caller you no longer wish to be contacted.

Cookies

We use cookies to:

  • Operate and secure the Site

  • Analyze usage and improve performance

  • Remember your preferences

You can adjust your browser settings to disable cookies, but some features may not work as intended.

How We Share Your Information

We may share your information with:

  • Service providers (hosting, appointment systems, email delivery)

  • Marketing partners (if you have consented)

  • Legal authorities if required by law

  • Our affiliates and successors in the event of a business transfer

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

Data Security

We implement reasonable safeguards to protect your data. However, no system is completely secure. For PHI submitted online, we use encryption and secure systems.

Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access or request a copy of your information

  • Request correction or deletion

  • Withdraw consent for marketing communications

  • Request restrictions on how we use your information

To exercise your rights, contact us using the information below. We may need to verify your identity.

Children’s Privacy

The Site is not intended for children under 13. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us.

Changes to This Policy

We may update this Policy. Changes will be posted here with a new Effective Date.

Contact Us

Chattanooga Family Dentistry, c/o Legacy Dental Group
Shalin Tejani
7552 Bonnyshire Drive Suite 120
Chattanooga, TN 37416
Email: shalin@legacydentalgrp.com
Phone: 423-505-2446