At Chattanooga Family Dentistry, we'll get you in as soon as possible in case of an emergency. Dr. Andrew Lunn and our Chattanooga, TN, team offer a range of urgent services, and Dr. Lunn provides his personal number so you can contact him at any time. Your health and comfort are important to us. If you need help, contact us now.View transcript
[00:00:09.280] We like to see the patient [00:00:10.459] as soon as they call us and say they are having a dental emergency. [00:00:13.842] We ask them how quickly can they come to our office, [00:00:16.283] and can they come in at a certain time so we can see them adequately? [00:00:19.680] We think that it's necessary to identify [00:00:21.434] any kind of emergency treatment as soon as possible, [00:00:23.958] so we can get them on antibiotic if need be. [00:00:26.342] A lot of times a dental emergency could be as little as, "I've lost my crown," [00:00:30.843] to, "I have a tooth that hurts all the time, and I'm in excruciating pain." [00:00:34.867] So we have a variety of different things that we see patients for. [00:00:38.450] We obviously want to take care of them as soon as possible, [00:00:40.726] so that we can get their needs taken care of. [00:00:42.892] My commitment to my patients is to make sure that they know that I'm here [00:00:46.100] for them at any time. [00:00:47.333] If I am out of town or on vacation, I have somebody covering my call, [00:00:51.800] but I leave my personal cell phone on there so they can call me at any time, [00:00:56.158] day or night, on the weekends, so that I can get them taken care of. [00:00:59.809] I answer phone calls, I call them back, [00:01:02.040] I find out how they're doing to make sure that they're in good shape.